HP had comes out with a solution. There are 5 steps to fix this problem:
- Restart computer and press F8 key repeatedly until Windows Advanced Options Menu appears.
- Choose Safe Mode.
- Browse to C:\Windows\System32\Drivers.
- Find a file named “intelppm.sys” and rename it to “XXXintelppm.syx“.
The problem should be fixed and you will no longer get the same error message.
plz comment me if you need help